2017 Client Satisfaction Results

At McDade Roberts accountants we are committed to listening to our customers to ensure we are always delivering exceptional service. Each year we ask our customers to complete a client satisfaction survey and we are once again very pleased with the results.

Below are some of the comments our clients have written about what is good about working with us:

• “Personal service and friendly, efficient staff”
• “Approachable and friendly staff and good advice”
• “Friendly staff and very professional”
• “Overall good service from excellent staff”
• “Respond promptly to queries”
• “Friendly and professional people”
• “Professional, friendly and reliable service for many years from all the staff ”
• “Straightforward, friendly staff”
• “Quick responses to questions and queries”
• “Lots of locations”
• “I recently had some difficulties with my business finances and they dealt with everything swiftly and properly and got me sorted”
• “Excellent help when needed and friendly advice”
• “The staff are very helpful”
• “Personal service”
• “Accessible, trustworthy, friendly”
• “Friendly and welcoming environment for visitors, it is good to see the time that you put into customer satisfaction including how you are conducting these surveys”
• “Staff are always so helpful and a pleasure to deal with”
• “Good service and great on the telephone”
• “Efficient service and very supportive”
• “Very helpful and friendly staff, always willing to help out with any issues”
• “Reliability, friendliness, speed of accounts turnover, advice”
• “It is the very best local company”
• “I feel like I can ask them anything no matter how small”
• “Friendly reliable service from staff that you can trust to give you the correct information in a timely manner.”
• “Friendly, knowledgeable and supportive”
• “Easy access and good friendly communication”
• “Approachable, friendly, dedicated staff. Willing to give solid business advice when and as required”
• “Always helpful and respond quickly to email and telephone calls”
• “Friendly & honest”
• “I can ask them for advice and they have the information within a day”
• “Very approachable and helpful staff who are always happy to answer any query I may have”

If you would like friendly, approachable accountants to help you with any of your business or personal financial needs, please contact McDade Roberts and see for yourself what you think of our service.