During our ongoing partnership with McDade Roberts, we have continually been impressed by your unwavering professionalism, integrity, and the “old-fashioned” morals you bring into our working relationship. Your honesty, transparency, and genuine care for our account have not only won our respect but have been pivotal in nurturing our trust and loyalty towards McDade Roberts.
Michael Lee, CEO, BWL Professional Bid Services Ltd
We moved our business to McDade Roberts in 2016. We had no issues with our previous accountant however we wanted a practice with corporate experience that would support us during an important phase in our growth. We have not been disappointed.
Richard Lancaster, Lustalux
I approached McDade Roberts for help and advice on setting up a payroll system and have found Donna extremely helpful. She explained the HMRC registration process very clearly, all necessary paperwork was dealt with very quickly and we were up and running in no time. I would have no hesitation in recommending McDade Roberts' payroll services.
Jean Skelton
In the five years I have run my marketing firm, McDade Roberts have guided me with transparency, efficiency and easy-to-follow advice. The team is down-to-earth, approachable and friendly which makes dealing with finances straightforward and positive. If you want a full service accountancy practice who value your business objectives as much as they value you as an individual, I wholeheartedly recommend McDade Roberts.
Claire Nield, Coo Marketing
We have been clients for more than 20 years and we have a very good service for our payroll, VAT returns and accounts. For every question I have in the day-to-day running of the business – what VAT to charge on a particular item, for instance – we ring up and Kevin Carey comes back with a prompt answer. They give good advice, telling us what we need to spend and when, and keep everything perfect for the taxman.
Pauline Bamber, BG Fencing Ltd, Fulwood
I feel safe with McDade Roberts, who are friendly and give a good service. I can ring Kevin at any time – it’s like having a personal friend – and if I email, they respond quickly. They advised me to go limited last year. It was a smooth transition and saved on tax. Speedy, efficient and sound advice.
Stuart McDonald, JSM Vehicle Solutions Ltd
I would like to voice my appreciation of the service McDade Roberts have given me since I started in business 20 months ago.
I was highly nervous about approaching an accountant, because so much of my future depended on what he might say. I approached McDade Roberts because my former boss was a good friend of your director John Stokes and I was instantly and permanently put at my ease.
Your firm is genuinely friendly, from the ladies on reception and the office manager right the way through to the accountants and directors I have met. To a man or woman, they are all approachable and make me feel valued as a client, despite my accounting ignorance.
They are always ready to help when I ring, even with a minor query such as whether my first corporation tax payment has actually landed in HMRC’s bank account.
They are also efficient - advice is literally only a few seconds away when I ring up. No waiting to be put through to the right person, no transfers to someone else. You are instantly on the case.
The technical help you have given me has helped me keep my accounts better, and I was delighted with your presentation of my first set of accounts – not to mention the unexpected £850 tax rebate you gained me.
I suspect you may not be the cheapest accountants on the block but I feel I am getting real value for money – good service, delivered with a smile and assistance whenever I need it.
If Home Handbook customers complain about their accountants, I never hesitate to recommend you and will continue to do so.
Peter Ward
98% of respondents in our latest client satisfaction survey rated our helpfulness, friendliness, level of trust they placed in us and how we care for clients as good or excellent.
Don’t take our word for it though. Below are some of the comments we received about what is great about working with us:
Excellent service provided and nothing is ever too much trouble. I’d be lost without them.
The clear no jargon assessment of our financial position and the support given
Local, Efficient & Professional
Easy to deal with and appropriate advice
Friendly staff able to respond and help very quickly with any enquiry
Very professional and always on hand to help
The clarity of what you do for me
Very helpful staff
Professional, reliable, local
Easy to talk to friendly staff
Great all round service by very helpful staff
Friendly and professional
I can email the staff with queries and I get a prompt reply when they get chance which is great.
Quality of staff, ease of access, and a high level of personal service.
Friendliness and approachability. Clarity of explanations
The personal understanding of our business
EXCELLENT SERVICE
Friendly service and helpful knowledgeable staff
Good communications, local, always polite. Job done well, and on time.
Services provided and looking after clients
Reassurance of professionalism.
Very easy to contact and always return calls.
Friendly and helpful in good advice
Very easy to get in contact if there is a problem
Helpful and friendly staff - very professional but approachable
Friendliness of staff very thorough, prompt service
I trust them
Helpful and approachable staff
Clarity and simplicity of advice I have received
You get everything sorted and we feel in safe hands
Friendly personal service delivering excellent advice
Being very new in self employment, I am very pleased with the advice and service received.
A local friendly company where real people answer the phone
Have always been able to help regardless of the question
Prompt service good communication
The kindness and humanity. I really feel that they care about me and my business
Always on hand to give good help and fast advice
An excellent local company
Speed and quality of advice provided
Approachable and informative
Helpfulness of Staff
For me it’s the friendliness of the staff, I always feel that I can ask any question and they will do their best to help.
Really friendly staff who always get their work done
Friendly and helpful and taking time to explain things carefully.
Remove the hassle of me doing my books so that I can focus on delivering my services to my customers.
Professionalism and ease of communication
Personal friendly service
Proactive, approachable
Friendly and helpful always. Very satisfied with the service
Professional and articulate
Good communication and efficient service
Handy, friendly, personable
Efficiency and attention to detail
I think all the staff are absolutely amazing and extremely helpful
Staff are very friendly and knowledgeable
Easy to contact, call in locally, happy to oblige
Friendly, professional work conducted at a reasonable price