Testimonials

‘We moved our business to McDade Roberts in 2016. We had no issues with our previous accountant however we wanted a practice with corporate experience that would support us during an important phase in our growth. We have not been disappointed.’

Richard Lancaster, Lustalux. 22 August 2017

‘I approached McDade Roberts for help and advice on setting up a payroll system and have found Donna extremely helpful. She explained the HMRC registration process very clearly, all necessary paperwork was dealt with very quickly and we were up and running in no time. I would have no hesitation in recommending McDade Roberts' payroll services.’

Jean Skelton on 27/01/2016

‘In the five years I have run my marketing firm, McDade Roberts have guided me with transparency, efficiency and easy-to-follow advice. The team is down-to-earth, approachable and friendly which makes dealing with finances straightforward and positive. If you want a full service accountancy practice who value your business objectives as much as they value you as an individual, I wholeheartedly recommend McDade Roberts.’

Claire Nield, Coo Marketing

‘We have been clients for more than 20 years and we have a very good service for our payroll, VAT returns and accounts. For every question I have in the day-to-day running of the business – what VAT to charge on a particular item, for instance – we ring up and Kevin Carey comes back with a prompt answer. They give good advice, telling us what we need to spend and when, and keep everything perfect for the taxman.’

Pauline Bamber, BG Fencing Ltd, Fulwood

‘I feel safe with McDade Roberts, who are friendly and give a good service. I can ring Kevin at any time – it’s like having a personal friend – and if I email, they respond quickly. They advised me to go limited last year. It was a smooth transition and saved on tax. Speedy, efficient and sound advice.’

Stuart McDonald, JSM Vehicle Solutions Ltd

‘I would like to voice my appreciation of the service McDade Roberts have given me since I started in business 20 months ago.

I was highly nervous about approaching an accountant, because so much of my future depended on what he might say. I approached McDade Roberts because my former boss was a good friend of your director John Stokes and I was instantly and permanently put at my ease.

Your firm is genuinely friendly, from the ladies on reception and the office manager right the way through to the accountants and directors I have met. To a man or woman, they are all approachable and make me feel valued as a client, despite my accounting ignorance.

They are always ready to help when I ring, even with a minor query such as whether my first corporation tax payment has actually landed in HMRC’s bank account.

They are also efficient - advice is literally only a few seconds away when I ring up. No waiting to be put through to the right person, no transfers to someone else. You are instantly on the case.

The technical help you have given me has helped me keep my accounts better, and I was delighted with your presentation of my first set of accounts – not to mention the unexpected £850 tax rebate you gained me.

I suspect you may not be the cheapest accountants on the block but I feel I am getting real value for money – good service, delivered with a smile and assistance whenever I need it.

If Home Handbook customers complain about their accountants, I never hesitate to recommend you and will continue to do so.

Peter Ward

Below Are A Few Examples Taken From Our 2017 Client Satisfaction Survey On What Our Clients Like About Dealing With Us:

  • friendly and efficient
  • Excellent help when needed and friendly advice
  • Personal service
  • Accessible, trustworthy, friendly
  • Friendly and Welcoming Environment for visitors, it is good to see the time that you put into customer satisfaction including how you are conducting these surveys.
  • Staff are always so helpful and a pleasure to deal with
  • Good service and great on the telephone
  • Efficient service and very supportive
  • Very helpful and friendly staff, always willing to help out with any issues.
  • Reliability, friendliness, speed of accounts turnover, advice.
  • Friendly and professional
  • Reliability
  • Easy access to advice
  • It is the very best local company
  • I feel like I can ask them anything no matter how small
  • Friendly reliable service from staff that you can trust to give you the correct information in a timely manner.
  • Down to earth friendly advice
  • Friendly, knowledgable and supportive
  • Easy access and good friendly communication
  • Approachable, friendly, dedicated staff. Willing to give solid business advice when and as required. Always helpful and respond quickly to email and telephone calls.

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